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Wait4Me Support

How can we help?

Find answers to common questions, learn how to delete your account, or contact the Wait4Me support team.

Contact support

Email us with questions, feedback, or a problem report. Please do not include a one-time verification code in your message.

wait4me_support@aiweify.com

Quick help

I did not receive a sign-in code

Confirm the email address, check spam or junk folders, wait for the resend timer, and try again. Never share a verification code.

I cannot create another Journey

Wait4Me allows one active or check-in-pending Journey at a time. Check in to finish the current Journey before creating another.

A Contact cannot be added

Use a valid email address and complete the Contact verification step. The verification code must be available to the Contact or entered with their permission.

I need more time

Open the active Journey and choose the option to add more time before completing your check-in.

Reminders and Contact emails

Wait4Me uses iOS notifications to remind you before the expected check-in time. Confirm that notifications are allowed in iOS Settings → Notifications → Wait4Me.

If a Journey reaches its expected end without a check-in, Wait4Me attempts to email the Contacts you selected. Email can be delayed, filtered, rejected, or sent to spam by a recipient’s provider. Check that each Contact email address is current and correct.

Wait4Me does not monitor whether a recipient reads or acts on an email and cannot guarantee delivery.

Delete your Wait4Me account

You can permanently delete your account directly in the app:

  1. Complete any active Journey.
  2. Open Wait4Me and go to Profile.
  3. Select Delete Profile.
  4. Review the warning and continue.
  5. Enter the verification code sent to your account email and confirm deletion.

Deletion permanently removes your profile and the Contacts, Journeys, reminders, and notification records owned by your account. It cannot be undone. For more detail, read the Privacy Policy.

If you cannot access the app, email support from the address associated with your account. We will need to verify your identity before helping with an account request.

Report a problem

Including the following details helps us investigate:

  • Your Wait4Me app version and iOS version.
  • The approximate date, time, and time zone when the issue happened.
  • The steps you took and what you expected to happen.
  • A screenshot, if it does not expose private Contact or Journey information.

Do not send passwords, one-time codes, or information that is not needed to explain the issue.

Important safety notice

Wait4Me is a check-in and reminder tool. It is not an emergency service, SOS system, location tracker, monitoring service, or guarantee of personal safety. It does not contact police or emergency responders.

In an emergency, contact the appropriate local emergency service directly. Do not rely on Wait4Me as your only means of communication or assistance.